Hype Sneaker hold ourselves to the highest standard of customer service, and we want you to love your new kicks! If for any reason you are unhappy with your order, we offer a comprehensive 30 Day Returns guarantee for each orders.Please rest assured to buy.
If you want to return your items, pls contact us to get the shipping address.
And all items must stay in original status: unworn, unwashed, and with all tags attached.
----If it is not a quality problem and the buyer want to return or exchange the goods, the buyer has to pay all shipping costs. We support returns or exchanges.
---- Before you place an order, you need to confirm the color, size and style we offered, and if it is not the quality problems, Hype Sneaker will don't accept return.
---- Hype Sneaker sent the correct size to you, but you feel is not fit, then we don't accept return, so suggest you can contact Customers Service to check the CM of insole before shipping after you puchased.
---- If it is the quality problem or we ship mistaken version to you, please take photos of the item and send the pictures to us. We will take responsibility for the quality problem item.
---- We are not responsible for packages which lost in transit.
----If your item is intercepted by customs, we will send it to you again. (But we will only resend it once).
Returns and exchanges are not accepted in the following situations:
1) Commodities that have been used, damaged, changed or cleaned.
2) You ordered the wrong model or size of the product yourself.
3) Goods whose outer packaging is damaged due to irresistible factors in the shipping process and require return.
4) Commodities that exceed the 30 days return period.
